#CMGRHangout presents: Behavioral Impacts on Community Building (Preview)

December 17, 2015 — by Sherrie Rohde0



#CMGRHangout presents: Behavioral Impacts on Community Building (Preview)

December 17, 2015 — by Sherrie Rohde0

One of my favorite community related talks this past year was Ana Noemi’s Standing on the Shoulders of Giants: How We Can Borrow from Other Traditions and Level Up Our Game at CMX East in NYC. In her talk, Ana emphasized that there is no need to reinvent the wheel when it comes to building communities and pointed out five ingredients of a growing community looking at Alcoholics Anonymous, Burning Man, Linux and StackExchange as examples. Expanding even further on this concept, it’s possible to research behavior patterns to predict how a community will interact so that you can proactively setup your community workflows and policies accordingly. How, you ask?

Join us for this week’s #CMGRHangout panel on Friday, December 18th at 2pm EST/11am PST to discuss how to identify and apply behavioral patterns that help to influence how to build strong communities.

Dom Garrett and Sherrie Rohde will be hosting the hangout with Jono Bacon, Randy Farmer, Jenn Lopez and Scott Moore as panelists. Christin Kardos and Carrie Keenan will be moderating the Twitter chat using #CMGRHangout.


Jono BaconJono Bacon
Director of Community at GitHub

Jono Bacon is a leading community manager, speaker, author, and podcaster. He works as Director of Community at GitHub, and formerly led community at Canonical and XPRIZE. He is the author of the critically-acclaimed The Art of Community, is a columnist for Forbes and, founder of the Community Leadership Summit, and co-founder of the Bad Voltage and LugRadio podcasts.

Connect with Jono on Twitter at @jonobacon or on Google+.

F. Randall FarmerF. Randall Farmer
Social Design Consultant

Randy is coauthor of Building Web Reputation Systems, a host of the Social Media Clarity podcast, and co-creator of virtual worlds/MMOs. For more than three decades, he has helped invent, nurture, and promote the state of the art online communities. He consults with, and advises, companies of all sizes on social product design.

Connect with Randall on Twitter at @frandallfarmer or on Google+.

Jennifer Sable LopezJennifer Sable Lopez
Director of Community at Moz

Jennifer Sable Lopez is the Director of Community at Moz, an SEO software company with a vibrant community of over 600,000 online marketers. She is a renowned Community and Social Media Strategist who started her marketing career as a technical SEO. Jen’s passionate about the combination of search and community and is a frequent speaker at digital marketing conferences such as New Media Expo, Seattle Interactive, MozCon, SearchLove, Search Marketing Expo, and recently was rated top speaker at the Community SPRINT Conference.

Connect with Jen on Twitter at @jennita or on Google+.

Scott MooreScott Moore
Co-Founder at Communl

Scott Moore has 20 years experience helping organizations large and small build solid and successful connected communities. He offers consulting services to develop community strategies, identify key community analytics and reports, mentor community management teams, and guide organizations through special community challenges such as migrating members to a new platform or bespoke social interaction design.Scott also co-hosts the Social Media Clarity Podcast discussing analysis, design, and management of online community.

Connect with Scott on Twitter at @scottmoore, LinkedIn or on Google+.

Discussion Questions

  1. What are good resources for someone who wants to start looking at behavior research?
  2. How can you identify behavior patterns within your existing community?
  3. Research shows people don’t like uncertainty in their relationships. How can we build certainty into our communities?
  4. Research shows bad behavior propagates when a dominant social group accepts it. How does this impact community policies?
  5. How can we take research on habit formation and apply it to our community workflows?
  6. What are other key behavior patterns we can study for building strong communities?

RSVP & Watch the Hangout

Want to RSVP for the Hangout? Visit #CMGRHangout presents: Behavioral Impacts on Community Building and let us know you’re going to watch. This will add the event to your calendar and remind you to attend! If you want to be on air, please let us know in advance by commenting on the event page. Let’s discuss ways you can attend:

  • Watch: You do NOT need to join the hangout. Just stay on the Google+ Event and you’ll see the video on YouTube. (Don’t worry, it will be there and start playing as soon as the broadcast begins.)
  • Talk and Be Seen: If you decide you want to talk, not just watch, please let us know in advance. (We will only invite a few people for this event, so let us know why you would like to attend.)
  • Chat: You can chat here and/or follow the conversation on Twitter using #CMGRHangout.

Any questions? Just let us know in advance. Please don’t wait until 2pm EST to ask questions.

If you join us on the hangout, a wired internet connection is preferred and if you have a headset with mic or earbuds, that works best for the audio. You will also need a working webcam.

Not sure what time this is for your location? Use

Sherrie Rohde

Community Manager at Magento
As the Community Manager for Magento, Sherrie connects people with resources and with each other, and, since she’s just a bit passionate about the topic, she also co-produces a monthly broadcast for community professionals called #CMGRHangout. An ENFP, Sherrie is obsessed with innovation, terrified of status quo, and motivated by adventure. Reach out on Twitter at @sherrierohde. 