#CMGRHangout presents: Choosing a Community Platform (Preview)

July 17, 2014 — by Sherrie Rohde0



#CMGRHangout presents: Choosing a Community Platform (Preview)

July 17, 2014 — by Sherrie Rohde0

If community management isn’t keeping you busy enough, choosing a community platform can be a very overwhelming task. How do you know where to start and what to look for? Whether you have experience to share or questions to ask, we’d love to have you join us for this week’s #CMGRHangout panel on Friday, July 18th at 2pm EST to trade tips on how to choose a community platform that’s a good fit for your community.

Jonathan Brewer and Sherrie Rohde will be hosting the Hangout with David DeWald, Ben MartinJordan Reeves and Dennis Shiao as panelists. Carrie Keenan and Sarah Mordis will be moderating the Twitter chat using #CMGRHangout.


David DeWaldDavid “Historian” DeWald
Community Manager at

David has over 15 years of experience with working with web based communities starting with early fan sites to large multi-community web sites, he brings his unique knowledge of social interactions to everything he does.

Connect with David on Twitter at @historian or on Google+.

Ben MartinBen Martin
Chief Engagement Officer at Online Community Results

Recognized as one of “Five to Watch” by ASAE’s Associations Now magazine, and a winner of the National Association of REALTORS®’ Technology Spotlight Award, Ben Martin is an association executive with over a dozen years of experience in trade and individual membership organizations. He is the Chief Engagement Officer at Online Community Results, providing outsourced online community management, consulting, coaching, and strategy services.

Connect with Ben on Twitter at @bkmcae or on Google+.

Jordan ReevesJordan Reeves
TED-ED Community Manager at TED Conferences

I never taught in a conventional classroom, but my role as an educator made me to fall in love with the world of education. I am a founding member of TED-Ed, TED’s education initiative, where I manage the online and offline communities – they are growing by 700 new students and 300 new teachers every day. I work to facilitate connections between individuals to help amplify their passions (especially as they relate to education).

Connect with Jordan on Twitter at @DanJorRee or on Google+.

Dennis ShiaoDennis Shiao
Director, Product Marketing at DNN Corporation

Dennis is Director of Product Marketing at DNN (@DNNCorp), where he’s focused on product and content marketing. Dennis is a contributing author to the book “42 Rules of Product Marketing” and is a frequent contributor to the DNN blog.

Connect with Dennis on Twitter at @dshiao or on Google+.

Discussion Questions

  1. How do you document and prioritize requirements for a community platform?
  2. What features do you look for in a community platform? How do you assess them?
  3. What are the pros/cons between enterprise solutions, hosed solutions and open source?
  4. What questions should you ask when talking to a platform provider?
  5. How can social media and community platforms work in tandem?

RSVP & Watch the Hangout

Want to RSVP for the Hangout? Visit #CMGRHangout presents: Choosing a Community Platform and let us know you’re going to watch. This will add the event to your calendar and remind you to attend! If you want to be on air, please let us know in advance by commenting on the event page. Let’s discuss ways you can attend:

  • Watch: You do NOT need to join the hangout. Just stay on the Google+ Event and you’ll see the video on YouTube. (Don’t worry, it will be there and start playing as soon as the broadcast begins.)
  • Talk and Be Seen: If you decide you want to talk, not just watch, click to join the hangout when we post the link here or when you see the notification. (We will only invite a few people for this event, so let us know why you would like to attend.) Do NOT click the link to join the hangout if you are just here to watch.
  • Chat: You can watch here and/or follow the conversation on Twitter using #CMGRHangout.

Any questions? Just let us know in advance. Please don’t wait until 2pm EST to ask questions.

If you join us on the hangout, a wired internet connection is preferred and if you have a headset with mic or earbuds, that works best for the audio. You will also need a working webcam.

Not sure what time this is for your location? Use

Sherrie Rohde

Community Manager at Magento
As the Community Manager for Magento, Sherrie connects people with resources and with each other, and, since she’s just a bit passionate about the topic, she also co-produces a monthly broadcast for community professionals called #CMGRHangout. An ENFP, Sherrie is obsessed with innovation, terrified of status quo, and motivated by adventure. Reach out on Twitter at @sherrierohde. 