#CMGRHangout presents: Freelance Community Management (Preview)

January 15, 2015 — by Sherrie Rohde0



#CMGRHangout presents: Freelance Community Management (Preview)

January 15, 2015 — by Sherrie Rohde0

In a recent Forbes post titled Is The Future Of Work All About Freelance And Independent Workers?, Jacob Morgan shares that a recent report from MBO Partners found that today there are approximately 30 million independent workers and that by 2019 this number will grow to 40 million. According to Intuit, by 2020 40% of American Workers will be freelancers. To bring this into our industry, when sharing the 2014 Community Manager Salary Survey, the Community Roundtable did a great job illustrating the difference in external vs internal community income.

Whether you’re already involved in freelance community management or looking to get started as part of that growing demographic, there are several things you’ll want to take into account including: customer acquisition, invoicing, expectations, consulting and even just learning how to focus in a remote setting vs a company office.

Join us for this week’s #CMGRHangout panel on Friday, January 16th at 2pm EST to discuss freelance community management from those in the trenches!

Jonathan BrewerDom Garrett and Sherrie Rohde will be hosting the Hangout with NoniShaney Cavaliere, Katie FeltenTessa GreenleafDeb Ng and Milan Rudez as panelists. Carrie Keenan and Sarah Nagel will be moderating the Twitter chat using #CMGRHangout.


NoniShaney CavaliereNoniShaney Cavaliere
Active Community Engagement & Brand Endorsed Live Event Corespondent

Extreme fangirl of social media and online interaction methods. Customer Service whiz kid. Current Community Manager at SUNY Ulster. Nerd about the “customer experience” and also looking for ways to facilitate brand ambassadors. Noni’s other passions are mobile tech, gaming, her dog, blogging, and dancing to the beat of life.

Connect with NoniShaney on Twitter at @MissVersatile or on Google+.

Katie FeltenKatie Felten
Community Strategist at Katie Felten LLC

Katie specializes in setting community strategies, working exclusively with clients to build a community playbook. If she’s not interacting with a community, she can be found rock climbing, juicing, in a Bikram yoga studio, listening to electronic dance music, and generally pursuing the spirit of adventure.

Connect with Katie on Twitter at @katiefelten or on Google+.

Tessa GreenleafTessa Greenleaf
Happiness Lead at CloudPeeps

Tessa never expected to work in social media, but her background in writing and editing combined with her desire to leave her 9-5 landed her right where she belongs. Tessa has met so many amazing freelancers since she started working with CloudPeeps, and finds it rewarding to be a part of the changing professional landscape.

Connect with Tessa on Twitter at @tessagreenleaf or on Google+.

Deb NgDeb Ng
Freelance writer and independent contractor specializing in online community strategy and development.

Deb Ng is freelance writer, oversharer, and social media consultant specializing in online community strategy and development. When she’s not helping brands grow their online presence, she authors “Dummies” books including “Online Community Management for Dummies” and “Social Media Marketing for Dummies.”

Connect with Deb on Twitter at @debng or on Google+.

Milan RudezMilan Rudez
CEO and founder of MyFly LTD

Milan is 22 years old and am from Novi Sad, Serbia. His passions are community and social management, game design, tech support and everything related to IT and people even though some claim the two do not mix. Hobbies: Playing the guitar, playing games, hiking. Super power: Inability to describe himself.

Connect with Milan on Twitter at @RudezM or on Google+.

Discussion Questions

  1. How do you obtain new clients?
  2. How do you address varying client expectations?
  3. What do you do when a client micromanages you?
  4. How do you help clients maintain their brand voice and prepare for various situations (playbooks, etc)?
  5. What helps you to stay focused while working?
  6. What do you use for tracking client relationships and invoices?
  7. What other tips do you have for someone looking to freelance?

RSVP & Watch the Hangout

Want to RSVP for the Hangout? Visit #CMGRHangout presents: Freelance Community Management and let us know you’re going to watch. This will add the event to your calendar and remind you to attend! If you want to be on air, please let us know in advance by commenting on the event page. Let’s discuss ways you can attend:

  • Watch: You do NOT need to join the hangout. Just stay on the Google+ Event and you’ll see the video on YouTube. (Don’t worry, it will be there and start playing as soon as the broadcast begins.)
  • Talk and Be Seen: If you decide you want to talk, not just watch, click to join the hangout when we post the link here or when you see the notification. (We will only invite a few people for this event, so let us know why you would like to attend.) Do NOT click the link to join the hangout if you are just here to watch.
  • Chat: You can watch here and/or follow the conversation on Twitter using #CMGRHangout.

Any questions? Just let us know in advance. Please don’t wait until 2pm EST to ask questions.

If you join us on the hangout, a wired internet connection is preferred and if you have a headset with mic or earbuds, that works best for the audio. You will also need a working webcam.

Not sure what time this is for your location? Use

Sherrie Rohde

Community Manager at Magento
As the Community Manager for Magento, Sherrie connects people with resources and with each other, and, since she’s just a bit passionate about the topic, she also co-produces a monthly broadcast for community professionals called #CMGRHangout. An ENFP, Sherrie is obsessed with innovation, terrified of status quo, and motivated by adventure. Reach out on Twitter at @sherrierohde. 