What is customer journey mapping and how can community managers use it to improve customer experience? We dug in with 3 knowledgeable guests to talk details.Do you have thoughts or questions about mapping community journeys? Reach out and let us know!
Known as a “digital cheerleader” she can be found online promoting and participating in live events related to community building, social business and professional development. She can also be found offline on the back of her husband’s motorcycle (usually headed to fundraising events).
Christin is community manager for @convince, @SBizHour (#SBizHour chat) @MillennialCEO and @CloudTalk_Chat (#CloudTalk chat) She also loves attending and moderating the #CMGRHangout chat.
Latest posts by Christin Kardos (see all)
- #CMGRHangout presents: Travel Tips for Community Pros (Storify) - February 3, 2017
- #CMGRHangout presents: Community Manager Reflections (Storify) - December 2, 2016
- #CMGRHangout presents: Employee Advocacy (Storify) - November 4, 2016