BlogHangout

#CMGRHangout presents: Mapping Community Journeys (Storify)

August 5, 2016 — by Christin Kardos0

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BlogHangout

#CMGRHangout presents: Mapping Community Journeys (Storify)

August 5, 2016 — by Christin Kardos0

What is customer journey mapping and how can community managers use it to improve customer experience?  We dug in with 3 knowledgeable guests to talk details.Do you have thoughts or questions about mapping community journeys? Reach out and let us know!

Christin Kardos

Community Manager at Convince and Convert
Christin has more than a decade of social media experience coupled with a passion for connecting people with information and resources. Her background includes volunteer and professional service as a civilian advocate for military service members and their families.

Known as a “digital cheerleader” she can be found online promoting and participating in live events related to community building, social business and professional development. She can also be found offline on the back of her husband’s motorcycle (usually headed to fundraising events).

Christin is community manager for @convince, @SBizHour (#SBizHour chat) @MillennialCEO and @CloudTalk_Chat (#CloudTalk chat) She also loves attending and moderating the #CMGRHangout chat.