#CMGRHangout presents: Open vs Closed Communities (Preview)

March 30, 2016 — by Sherrie Rohde0



#CMGRHangout presents: Open vs Closed Communities (Preview)

March 30, 2016 — by Sherrie Rohde0

For all the pranksters out there, Happy April Fools Day! (But no, that’s not our topic.) As we all know, communities come in all shapes and sizes – including both open (public) and closed (private) environments. Want to discuss the advantages and disadvantages of the two and look at which is the best fit for your organization? Join us for this week’s #CMGRHangout panel on Friday, April 1st at 2pm ET/11am PT to talk open vs closed communities.

Jonathan Brewer, Patrick Hellen and Sherrie Rohde will be hosting the hangout with Melissa Hill and Suzi Nelson on panel. Christin Kardos and Carrie Keenan will be moderating the Twitter chat using #CMGRHangout.


Melissa HillMelissa Hill
Community Architect at The Theme Foundry

Melissa is Community Architect at The Theme Foundry, where she oversees customer happiness, engagement and success. She lives in upstate New York and keeps busy gardening, making art, music, and chasing her kids around. Sometimes, she updates her blog.

Connect with Melissa on Twitter at @melissajohill or on Google+.

Suzi NelsonSuzi Nelson
Community Manager at Digital Marketer

Suzi Nelson manages several private communities for Digital Marketer and has a varied background in marketing and copywriting. She’s also fluent in gif, a curator of Spiderman memes, and a valiant defender of the Oxford comma.

Connect with Suzi on Twitter at @Suzi_Quzi86 or on Google+.


  1. What’s the best April Fools play you’ve seen so far today?
  2. What are some examples of open or public communities?
  3. What are some examples of closed or private communities?
  4. How does engagement vary between open and closed communities?
  5. What are advantages specific to open communities?
  6. What are disadvantages specific to open communities?
  7. What are advantages specific to closed communities?
  8. What are disadvantages specific to closed communities?
  9. When is appropriate for a company to have one or the other?
  10. What tips do you have for someone trying to decide between an open or closed community?


Want to RSVP for the Hangout? Visit #CMGRHangout presents: Open vs Closed Communities and let us know you’re going to watch. This will add the event to your calendar and remind you to attend! If you want to be on air, please let us know in advance by commenting on the event page. Let’s discuss ways you can attend:

  • Watch: You do NOT need to join the hangout. Just stay on the Google+ Event and you’ll see the video on YouTube. (Don’t worry, it will be there and start playing as soon as the broadcast begins.)
  • Talk and Be Seen: If you decide you want to talk, not just watch, please let us know in advance. (We will only invite a few people for this event, so let us know why you would like to attend.)
  • Chat: You can chat here and/or follow the conversation on Twitter using #CMGRHangout.

Any questions? Just let us know in advance. Please don’t wait until 2pm EST to ask questions.

If you join us on the hangout, a wired internet connection is preferred and if you have a headset with mic or earbuds, that works best for the audio. You will also need a working webcam.

Not sure what time this is for your location? Use

Sherrie Rohde

Community Manager at Magento
As the Community Manager for Magento, Sherrie connects people with resources and with each other, and, since she’s just a bit passionate about the topic, she also co-produces a monthly broadcast for community professionals called #CMGRHangout. An ENFP, Sherrie is obsessed with innovation, terrified of status quo, and motivated by adventure. Reach out on Twitter at @sherrierohde. 