Last week, we held a Google hangout live from the Community Manager UNconference in Chicago at the Google office. One of the sessions that was starting right as the hangout ended was about social media management systems. They broke down the tools available into: measurement, engagement, listening, content creation and others. While many of the usual names came up, one of the most surprising things was how many new ones came up! Not new as in just released, but new as in to many in attendance.
Katherine Leonard, from Lonelybrand, wrote a post about 10 Tools from the Community Manager UNconference. What better way to get back to our normal hangout than by talking about management systems for community managers. Talking about the tools available is just part of the conversation. Learning how other community managers are using them can provide great insights and spark new ideas.
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