Facebook Post Leads to Community Manager Job

Big changes can stem from the smallest actions. That’s how I became the new community manager for HuffPost Live, a soon to be launched live streaming network from Huffington Post. How small was the action I took to get a community manager job as incredible as this and prompt me to move from Chicago to New York?

This big change all came from a single Facebook post. Don’t believe me? Here it is:

Screenshot of Tim McDonald's Facebook Post

 

So as I begin on this incredible chapter in my life, what lessons can I share with you?

Do. Don’t say.

Resumes are staples and you still need one, but it really doesn’t matter what you have on your resume. It matters what you DO, that others can see. So if you want an online community manager job, you better

    1. Be online (and active)
    2. Network
    3. If you don’t have a community to manage, start managing the community of you (See Dave Cutler talk to this point).

Patience

Don’t expect to find a job right away. Experience is called experience for a reason. If you just graduated college, you had the last 4 years to get experience. And not by attending class. Establish your brand identity on the social networks. Intern or volunteer for brands or organizations.

Be Found

Being on Facebook means nothing if people don’t see your updates, or worse yet, aren’t able to find you. Same holds true for having a protected Twitter account. Take the time to create your own website. By this I mean not just an about.me account or xeeme.com but rather yourname.com Once you have your site up, you should learn some basic SEO so when people search for you, your site comes up! This one point alone can, and will, spur a whole new blog post that I’m sure will have some differing opinions. (hint: Gwynne Monahan)

Never miss a small opportunity

It would have been easy for me to brush off Justin’s comment on my Facebook post, but I didn’t. Same can be when you see a tweet or a shared job posting by a friend. Never pass up on an opportunity you think you would be good for. Follow up, ask questions and follow up again.

In reality, my new position with Huffington Post came from way more than a single Facebook post. It was several years of taking contract jobs, working part time and volunteering many hours to organizations that have given me so many contacts and experiences that afforded me this opportunity.

My Community Manager will continue to grow and exist. Huffington Post has been very supportive and encouraging in that regard.  I will be relocating to New York from Chicago, but Chicago will forever remain my home. I’ll have more news to share about the HuffPost Live community soon, but if you ever wanted to get on TV, actually live stream, and have strong opinions on politics, national or international news, let me know!

How did you find your community manager job? Have suggestions for others looking for a community manager job? Share your story in the comments below and I’ll buy you a coffee next time you’re in New York!

 

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About the author:

Founder of My Community Manager, Bringing together community managers together through online and off line events. Community Manager for HuffPost Live, Huffington Post's online streaming network. Co-Chair WOMMA's #CMCouncil Innovation & Technology sub-committee. Leading Community for #TChat Former Director of Communications for Social Media Club Chicago Founder of Lake County Social Networking Founder of Chicago Community Manager Group

59 comments
GarryJames
GarryJames

Hi Tim, I am in Marketing and business development in hospitality / tourism and real estate for quite a few years now, and have been profusely using the social media, digital marketing rather than the conventional methods, and am quite successful in it, never thought of an existing opportunity like Community Manager, but since i have started receiving the mailers from mycmgr, it has given a new insight and direction and has got me all excited and am looking forward to developing community. Thanks a lot. 

jonharules
jonharules like.author.displayName 1 Like

I believe that we need to position ourselves to be found, so we don't have to look around.

 

And you, Tim, is a perfect example for that! Congratulations on the new job, you well deserve it and thanks for sharing this.

 

I had a similar experience when I posted something on Facebook and got a job offer (which I had to turn down as I was working on other projects then) but what lesson does it give me? That wherever I may be (both online and offline), I needed to ALWAYS provide and add value to every single conversation I would join. 

Grant Crowell
Grant Crowell like.author.displayName 1 Like

Congrats on the position, Tim -- you certainly deserve it! Thanks for your advice and helping me out as well during your time with Social Media Club in Chicago. I'd certainly like to live stream and learn more about the HuffPost Live Community, for reasons of not just strong politics and causes, but also for some entertainment value :-)

Katiescribe
Katiescribe like.author.displayName 1 Like

Well, Tim, congrats! I hope this pushes you right into that red zone and a huge #WIN! When I started looking into the world of social media, there you and Social Media Chicago were to help guide me along. I'm still on the outskirts and will never be as immersed as you, but am forever grateful for your posts/chats/tweets/ect that have kept me in the loop. I'm still in the "happy but poor" range. I defintely LOVE to share my opinions on everything and tend to have pretty strong ones. I definitely agree that experience and networking go hand in hand. It's not just about who you know, it's about who knows what you can do. Buona Fortuna!

tamcdonald
tamcdonald moderator

 @Katiescribe Thank you Katie! I don't suggest everyone immerses themselves into social media, unless it's part of what you want to do. And don't worry, our chats/posts/tweets can happen regardless of distance. :) 

Latest blog post: How Many Missed Viral Moments?

jewelfry
jewelfry like.author.displayName like.author.displayName 2 Like

Congratulations Tim! You are my new inspiration. According to your suggestions I'm a website away from landing my dream job as a community manager. Until then I will keep expanding and learning from the communities I manage and the clients I do have. 

tamcdonald
tamcdonald moderator like.author.displayName like.author.displayName 2 Like

 @jewelfry Thank you Jewel! It took some time. Changing careers was not a quick and easy task. Of course, the journey not only brought me to where I am today, it prepared me for what's ahead. 

Latest blog post: How Many Missed Viral Moments?

CYTaylor
CYTaylor like.author.displayName 1 Like

Great story @tamcdonald and one that resonates so well with both employers and job seekers in today's job market. I wish you much success! Will continue to follow your lead as community manager! 

AnneReuss
AnneReuss like.author.displayName like.author.displayName 2 Like

Omg! Tim, I am going to miss your presence in Chicago. But I am SO happy for you and you deserve it. I can't wait to hear more about your job. Thanks for your tips - I don't have a community manager job, but my tip to others is to create a collaborative project and get others to join just like I did with getting gesture videos for social media terms. It's a great experience to give you insight what collaboration in social media is like.

tamcdonald
tamcdonald moderator like.author.displayName 1 Like

 @AnneReuss Anne, you have all the makings of a great community manager. Do you have all the videos in one collection? Share a link to them here. You are correct. That is a great example of doing. 

Latest blog post: How Many Missed Viral Moments?

AnneReuss
AnneReuss

 @tamcdonald Thanks Tim for the kind words! Maybe I'll look into CMGR jobs again after NY. Here is the link to the list of collaborative sign videos (on list.ly - my website is currently going under a makeover right now!) 

MommaCuisine
MommaCuisine like.author.displayName 1 Like

I remember that FB post!! WOW! And yes, I do want to get on Huff Post LIVE... I think Huff Post LIVE can use a little (or a lot) of Momma Cuisine! So, there I go...trying to get closer to that place we call #WIN! ;) 

 

CHEERS!

tamcdonald
tamcdonald moderator

 @MommaCuisine So I know 2 topics you can talk about, and they are both in your Twitter name! Let me know if I'm missing any. Also send me an email to tim.mcdonald at huffingtonpost dot com.

Latest blog post: How Many Missed Viral Moments?

AdamBritten
AdamBritten like.author.displayName 1 Like

These are great tips. And as someone who recently graduated college and is now a Community Manager, you're right - college is a PERFECT time to learn CM skills. When I was in school, I managed the digital effort's of my school's largest student theatre group, in addition to being active in a number of online communities outside my school. Great tips!

tamcdonald
tamcdonald moderator

 @AdamBritten Adam, As someone who attended college many years ago, I appreciate hearing your perspective and seeing how closely they align. If you'd every like to share your story on mycmr, just let me know. Thank you! 

Latest blog post: How Many Missed Viral Moments?

sarahmordis
sarahmordis like.author.displayName 1 Like

Congratulations, Tim! What an exciting opportunity. Good luck and I can't wait to see all the amazing things you'll do. 

JodiOkun
JodiOkun like.author.displayName 1 Like

Congrats!! Tim this is amazing and all love this post too..NY here you come :)

tamcdonald
tamcdonald moderator

Not to diminish all the thanks but I need to clarify that it is HuffPost Live. I've learned, from being at the office this week, that HuffPo is off limits. ;-) 

KRLRose
KRLRose like.author.displayName 1 Like

I don't know you Tim. But congrats. And all the very best to you Sir. 12most Postgraduate. :) 

 

tamcdonald
tamcdonald moderator

 @KRLRose Well that goes to show how awesome the 12Most community is. Thank you much sir! 

PaulBiedermann
PaulBiedermann like.author.displayName like.author.displayName 2 Like

Congratulations, Tim! Hope to see you in New York one of these days after you get settled.

 

BTW — your tips for getting hired as a community manager would make a great 12 Most post! :-) 

KyleAkerman
KyleAkerman like.author.displayName 1 Like

Congrats, Tim! I talked to Andy Swindler on Thursday and he mentioned your new job. I'm glad to see your hard work resulting in such a great opportunity.  I think your story will inspire many people who work in the online space.  Keep doing what you do and the sky's the limit :)

tamcdonald
tamcdonald moderator

 @KyleAkerman Appreciate that Kyle. I'm a firm believer in sharing what I learn with others. My experience with @socialmediaclub has provided many great contacts, but also one of my favorite phrases: If you get it, share it. 

mj_lawrence
mj_lawrence like.author.displayName 1 Like

Excellent Tim, congratulations. I love the smooth and kind comment Justin made - and I hope it does bring the #win... I think everyone thinks it will.

JustDwana
JustDwana like.author.displayName 1 Like

this is so awesome Tim! and what an inspirational testimony! Congrats!!

tamcdonald
tamcdonald moderator

 @JustDwana I'm so glad you enjoyed. I've been working with so many students, who want to become community managers, giving this same advice. Now it worked for me. :) Thank you! 

jeanniecw
jeanniecw like.author.displayName 1 Like

So proud of you! Way to go! We will miss you here, though, that's for sure.

tamcdonald
tamcdonald moderator

 @jeanniecw Jeannie, you know you won't ever get rid of me. Chicago will always be home and I still want to follow up on our conversation. Exciting things ahead! 

Mitch Byrne
Mitch Byrne like.author.displayName 1 Like

@tamcdonald  All your efforts have paid off! Very excited for you & wishing you the best of luck with new job!!!!!!!!!!!!!!!!!!

tamcdonald
tamcdonald moderator

 @Mitch Byrne Thank you Mitch! I'm looking forward to the new challenge. Keep up the great work in Chicago!

SueOnTheWeb
SueOnTheWeb like.author.displayName 1 Like

Congratulations!!!

tamcdonald
tamcdonald moderator like.author.displayName 1 Like

 @SueOnTheWeb Thank you Sue. Glad you got to see my new office on the hangout today. 

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