As this was our first week, we didn’t expect too many responses, but were still somewhat surprised by what we did hear. We asked three questions of community managers this week, ranging from performance to job titles to where they work. Here are their responses:
It was quite interesting to see how overwhelming the responses were that most community managers are measured by the engagement of their community. Does this imply that these companies can directly relate an engaged community to revenue? Or does it perhaps indicate the respondent’s companies use the community manager role as one of customer service? These are issues of why My Community Manager was started and as we move forward, will be able to answer with much certainty.
Want to make sure you participate in the Question of the Day? Just sign up for myCMGR updates. And don’t forget to register for the weekly newsletter, Community Campfire, where you get information not shared here!
Want to be a blog contributor? Send an email to Tim McDonald with contact information, company and job title (or indicate if you are a student), and what you propose to write about.