As the role of community manager grows, so does the responsibilities that fit into that role at different organizations. As we prepared our workshop proposal for SxSWi 2013, The Community Manager: Enter the C-Suite, we all agreed that too many organizations are looking at roles that are entry level involving social media and calling those positions community managers. This isn’t about job titles, it’s about responsibilities and how how the role of community manager can grow. You can watch and join in our Google+ Hangout or follow and join the conversation on Twitter using #cmgrhangout
My Community Manager has been hosting the Community Manager Hangout on Google+ since January 24, 2012. We’ve never been afraid to push the envelope and try new things. We did it with the Community Manager UNconfernce, we did it with embracing all types of community managers, and we do it every Friday by combining a Google Hangout with a Twitter Chat!
Community Manager Hangout Questions:
Introductions
Q1) What roles do you see community managers responsible for?
Q2) Where do you see the position of community manager in 5 years?
Q3) Can a community manager be strategic, satisfying business needs and customer-centered customer needs, at the same time?
Q4) Should there be a certification process for community managers? If yes, why if CEOs don’t have one?
Q5) Do brands lose touch with their community by having outside agencies manage their communities?
Q6) If all employees will be performing some duties of a community manager in future, what will the role of a community manager look like?
Community Manager Hangout on Friday will field questions and foster a conversation on Twitter while community managers on Google+ will answer and respond. It’s our core mission to include as many people as we can while being a resource for community managers, those wanting to become community managers and companies hiring community managers. How does it work? Tim McDonald, founder of My Community Manager, will moderate the Google+ Hangout and Brandie McCallum will host the Twitter chat using the hashtag #cmgrhangout. If you have a question, you can post it on Twitter starting 30 minutes before the hangout begins at 2pm EDT on Friday and continue the conversation until it ends at 3pm EDT.
This week, we are looking for community managers or anyone that has been or wants to become a community manager. Leave us a comment below or find us on G+ and tell us. We’ll invite you on air for the hangout. You must have a Google+ account and be able to use a webcam. Interested in being part of the hangout? Join us on G+, Watch right here (starting at 2pm ET) or follow #cmgrhangout on Twitter.
